Shipping & Returns Policy

Returns Policy 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To organise to get our courier to pick up your product at your expense please email sales@ige.ie. Alternatively you can send your product to: Irish Garage Equipment A12 The Square Greenogue Business Park, Rathcoole, Co. Dublin, Ireland. 

All items carry a 12 month warranty and can be returned for repair within 12 months. Please email sales@ige.ie or call (01) 2572171. 

To complete your return, we require a receipt or proof of purchase

Non-returnable items:

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

*Your warranty is void if the item is not serviced in accordance with the manufacturers guidelines, or if your item was used outside its parameters. (We may still be able to repair your item, just not under warranty.)

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds:
If you have not received your refund yet, please contact us at sales@ige.ie 

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping

We can ship to virtually any address in Ireland, all 32 counties.

We ship orders less than 35kg with DPD for next day delivery, orders must be placed before 3pm. 

Larger items are sent on a pallet for next day delivery, orders must be placed before 12 noon. 

Larger non pallet-able items (for example a car lift )will be delivered in our own delivery vans, depending on your location shipping can take up to 1 week.